Please take a quick look through our FAQs, before contacting us with your enquiry – the answer to your question may appear below.
All bookings are made online. All bookings must be booked and paid in advance. You can secure your booking with a 25% booking fee, the remaining 75% balance is due 4 weeks prior to your arrival date. You cannot pay on arrival.
At least 4 weeks prior to your arrival date. If you don’t, your booking may be cancelled.
Only if you give us at least 28 days notice prior to your scheduled arrival date. Transfers are at our discretion and pending availability for the deferred date. A fee of £10 per pitch booking is due for any date transfers. One date transfer per booking.
From 2024, we have made one group area available per weekend, for up to 10 pitches, by arrangement only. Please contact the office via info@townfarmcamping.co.uk for more information.
Otherwise, we will only be accepting groups of 4 pitches or fewer (regardless of whether the pitches are adjacent or separate). If larger groups are identified, their bookings will be cancelled and they will be asked to leave the campsite without a refund.
Groups of 3 or more pitches must enquire to check availability prior to booking online. Groups of 2 pitches can book online.
it is not possible for campers to reserve specific areas on site in advance. Like most other sites, we will operate camping pitch allocation on a ‘first come, first served” basis which means that pitches will only be allocated on arrival. The first member of any group to arrive will be able to hold adjacent pitches for their friends.
Please be aware that we do not accept adult only groups – Town Farm is not a suitable location for loud groups/late nights/parties! Please read our T&Cs especially regarding noise, music, and fires.
Well behaved dogs can be booked in online. Dogs must be kept on lead at all on times. Dogs must be cleaned up after. Dangerous dogs are not allowed.
Yes, Summer weekends usually fully book at least 4 weeks in advance. Advanced booking is required. Midweek nights (Sunday – Thursday) don’t usually fully book.
Camping is an outdoor activity and on the whole we do not make allowances for the poor weather. In the event of an amber or red weather warning (Issued by the Met Office) we may make exceptions to this policy. It is the responsibility of all guest to use their own judgement to assess their safety when in the outdoors.
Typically this is because the customer has tried to book more than 6 people on a single booking. The booking system has a limit of 6 people per booking. Please make one booking per pitch. If this doesn’t solve the issue we’re probably fully booked.
No. All bookings must be made online, at least 24 hours prior to arrival (subject to availability). You cannot book/pay on arrival.
At least 4 weeks prior to your arrival date. If you don’t, your booking may be cancelled.
No, sorry, bookings are non transferable.
No, the camping pitches are not marked out or allocated (so the pitch number on your booking is not relevant). On arrival, please wait to be checked-in by a staff member, then you will be shown to a suitable pitching location.
If you would like to camp nearby friends/family staying on an electric pitch, please mention this to staff on arrival and they will endeavour to pitch you as nearby as possible to them. Normally, it’s possible to pitch you within a 20-30 second walk of them!
No more than 1 additional tent/campervan can pitch alongside each rental tent. Contact us to find out more. The rental tents can’t be moved.
There are no electric hook ups available on the camping pitches. There are power sockets available in the wash blocks if you need to recharge electricals or use hair dryers. We recommend bringing a portable battery pack for recharging your personal electronics at your pitch. Communal fridges and freezers are available but space is limited on the weekends. Generators are not allowed on site.
No, generators are not allowed on site.
We have great toilets and showers available on site but you can bring a portable toilet if you wish. Please ensure any waste is emptied at the chemical waste disposal point.
Tent arrivals from 12pm and 8pm. Departures before 11am.
Rental tents arrivals from 1pm-8pm. Departures before 11am.
Electric hook up arrivals from 12pm-8pm. Departures before 11am.
Early check-in and late check-out are available by arrangement for tent pitches only (excluding rental tent bookings), and a £5 fee applies for early arrivals between 9am-12pm, as this usually requires a staff call out. Check in before 9am is not allowed.
Early check-in and late check-out are available by arrangement for tent pitches (excluding rental tent bookings).
A £5 fee applies for early arrivals between 9am-12pm, as this usually requires a staff call out.
For tents (except rental tents), usual check-in is from 12pm-8pm and check-out is 11am.
Yes, you must check in with a staff member before pitching. Staff will show you where you can/can’t pitch.
In most cases, yes you can park alongside your pitch. Sign written vans or particularly large vehicles will be asked to park at the site entrance.
The security gates are locked between 11pm-6am. If you arrive back late please park up on the right of the gate, taking care not to block access points. Then, you can walk into the campsite. Please collect your car before 9am the following morning.
Yes, you can although there is an extra charge as we encourage guests to travel in as few vehicles as possible.
It’s very unlikely. We are situated up high on chalky soil which drains very quickly. Sometimes the gateways can get a little slippery but the site never waterlogs in the camping season.
Unfortunately we are not insured to jump-start vehicles. Please call an appropriate breakdown recovery service for assistance.
We have a modern disabled accessible wet room on site (containing WC, shower and basin). You can request an access key when you arrive. Please note that the camping fields can be uneven with long grass.
Yes of course! But please be aware that the main road can be busy with only a narrow pavement – please take care on the approach to the campsite. There are also 2 footpaths/bridleways which come very close to the campsite for hikers and off-road bikers. For more information please email us.
Yes, up to 5 visitors are allowed per group at any one time. All visitors must pay a visitor fee (either in advance or on arrival). Visitors must depart before it gets dark.
Yes but please ensure the delivery is arranged to the top of the farm driveway by the large black grain silos. Delivery drivers are not allowed off road, so please ensure they have your contact number to arrange collection on arrival.
On most weekends and some weekdays throughout the Summer season, you will find fantastic pop-up caterers serving up delicious meals, snacks and drinks.
Click here to take a look at the schedule to see if caterers may be here during your stay.
Only if they’re raised above the ground in a suitable firepit and don’t damage the grass. Please follow these rules for everyone’s safety.
>Raise fires/BBQs safely off the ground.
If you’re unsure, ask a staff member to lend you some bricks.
>Use only certified fire wood.
Garden cuttings/timber offcuts create lots of smoke which can be toxic.
>Never put BBQs inside a tent/awning.
Even if it’s gone out. Carbon monoxide is a silent killer.
>All fires/BBQs must be extinguished by midnight.
If you don’t put it out yourself, we will have to. Please don’t feed your fire after 11pm. Extinguish carefully using water – steam burns.
>Never dispose of ash/embers in hedgerows or bins.
Ask a staff member to empty it for you.
Firepit rental can be arranged when you book online, or alternatively on arrival. The same applies for firewood. A staff member will deliver your firepit/wood to your pitch upon arrival.
More wood is available to purchase from staff each day before until 7pm. We supply kindling and fire starters to get things started.
An optional cooking grill is available for our firepits but we advise you to bring briquettes for extra cooking heat (these are not available on site).
When you depart, we will empty and clean the firepit/grill, so just leave it on your pitch.
Yes, provided that…
Please contact a staff member and they will facilitate this for you.
Please don’t dump ashes or embers in bins or hedges.
Water pistols and paddling pools are permitted at your pitch but must be kept away from facilities. Water balloons are not allowed as they are a hazard to wildlife.
No, we only sell firewood on site. The nearest shops are:
Yes, there are power sockets at the wash blocks.
Yes the communal kitchen compromises of washing up sinks, microwaves, kettles and fridge freezer*. There’s also a coin operated washing machine.
* Fridge/freezer space can be limited so don’t count on it! We recommend bringing a cool box and using our freezer to re-freeze your ice packs.
All drinking water taps are clearly marked.
Yes, our disabled accessible wet room is situated at the smaller wash block.
It includes a toilet, wash basin and wet room shower. If you require access please contact a staff member to loan a key.
No, unfortunately not.
Yes, where possible we keep hold of lost property for 28 days. Please email us if you’ve lost something on site. Items can be collected in person or by a paid postage service like click and collect.
No, we don’t offer any storage and we don’t know anywhere locally that does. For security reasons most that do offer this service don’t advertise it!
No the tennis court is private but we do have a games room with table tennis and table football available. You can borrow table tennis bats and balls on site.
Yes and it’s free but be warned it’s not very fast, doesn’t cover the entire campsite and is prone to dropping out.
The WiFi is intended for checking emails and booking future accommodation only (it’s not for streaming films/TV/youtube/gaming!).
There is limited coverage. Some networks have better coverage than others but on the whole the signal is not strong.
The pitches vary in size. The hard standing pitches are better suited to large caravans/motorhomes. Of the grass standing EHUs, pitches #6 , 7, or 8 are the largest.
8 metres long maximum.
Generally speaking, no. You must park sensibly, not getting too close to the adjacent pitches. If you have a small campervan you might be able to park sideways on some of the pitches.
Hard standing EHU pitches have their own drinking water tap and grey water drain, as well as access to the electrical hook up.
Grass standing EHU pitches only have access to electrical hook up. You can drain grey water onto the grass. Water tap is about a 1 minute walk away.
Caravans & Motorhomes must pitch on the EHU pitches as per our planning permission. They cannot pitch directly alongside the tents.
Campervans & Trailer Tents can pitch alongside the tent pitches if preferred.
No. Unfortunately tents cannot pitch on the EHUs but you can access power sockets in the wash blocks.
No, Town Farm has a strict no music policy at all times.
We have great toilets and showers available on site but you can bring a portable toilet if you wish. Please ensure any waste is emptied at the chemical waste disposal point.
Yes but only if you park considerately. Grass EHU pitches are a better option for continental vehicles. On hardstanding pitches, the only option for continental vehicles is to drive forwards onto the pitch. This way your door will open onto the correct side (not onto neighbour’s pitch). This can be a problem if you have an awning.
No, it is strictly not allowed to charge your vehicle at the hook ups, due to risk of damage to equipment and the electricity costs.
There is a pay as you go EV charger on site set at a reasonable rate for this purpose, which is located next to the office in the main courtyard.
Please ask a member of staff for assistance if you are not sure.
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